Introduction

At ciloparion, we take your privacy seriously. This privacy policy explains how we collect, use, store, and protect your personal information when you use our financial research methods education services. We're committed to transparency about our data practices and your rights under Australian privacy laws.

This policy applies to all interactions with ciloparion, including our website at ciloparion.com, educational programs, and communication channels. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain technical information:

How We Use Your Information

We use the information we collect for several legitimate business purposes:

Educational Services

Your personal information helps us deliver tailored financial research education programs. We use your educational background and experience level to recommend appropriate courses and customize learning materials to match your goals.

Communication and Support

We use your contact information to send program updates, respond to inquiries, and provide technical support. This includes important notifications about course schedules, policy changes, and educational opportunities.

Payment Processing

Financial information is used solely for processing payments, managing billing cycles, and maintaining accurate financial records. We work with trusted payment processors to ensure secure transactions.

Service Improvement

Website usage data and feedback help us enhance our educational programs, improve user experience, and develop new learning resources that better serve our students' needs.

Information Sharing and Disclosure

We respect your privacy and limit information sharing to specific circumstances:

Service Providers

We share information with trusted third-party service providers who assist with payment processing, email delivery, website hosting, and educational platform management. These providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose personal information when required by Australian law, court orders, or government regulations. We'll notify you of such disclosures unless legally prohibited from doing so.

Your Privacy Rights

Under Australian Privacy Principles, you have several important rights regarding your personal information:

Exercising Your Rights

To exercise any of these rights, contact our privacy team at support@ciloparion.com with your request. We'll respond within 30 days and may require identity verification to protect your information. There's no charge for reasonable requests, though we may charge a fee for excessive or repetitive requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

Our systems use industry-standard encryption for data transmission and storage. We regularly update security protocols, conduct vulnerability assessments, and maintain secure server environments with restricted access controls.

Administrative Protections

Staff members receive privacy training and access personal information only when necessary for their job functions. We maintain detailed access logs and regularly review data handling procedures.

Physical Security

Our offices at 62 Cordelia St, South Brisbane implement physical security measures including controlled access, surveillance systems, and secure document storage.

Data Retention and Deletion

We retain personal information only as long as necessary for legitimate business purposes and legal compliance:

When retention periods expire, we securely delete or anonymize personal information using industry-standard data destruction methods.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies

These cookies are necessary for website functionality, including security features, payment processing, and maintaining your session during course enrollment.

Performance Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve navigation and content organization. This data is collected anonymously.

Managing Cookie Preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality and your ability to access some educational resources.

International Data Transfers

While we primarily operate within Australia, some trusted service providers may process data internationally. When this occurs, we ensure adequate protection through:

Changes to This Privacy Policy

We regularly review and may update this privacy policy to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through:

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.